Kaitlyn stays close
She leads the strategy, makes the priority calls, guides everyone involved, and remains your main point of contact throughout the engagement.
CLOSE THE GAPS IN YOUR FUNNEL
Most coaches and consultants have a marketing problem they cannot see: the journey from discovery to purchase is broken in ways they cannot identify. Customer journey mapping makes the invisible visible. As a marketing agency for service founders, coaches, and consultants, we audit your full client path and rebuild what is not working.
1. AWARENESS STAGE MAPPING
We document how your ideal clients first find you and what content, channels, and touchpoints make the strongest first impression.
2. CONSIDERATION STAGE ANALYSIS
We examine the middle of the journey - where most founders lose people - and identify the content gaps, objections, and friction points that are slowing conversion.
3. DECISION STAGE OPTIMIZATION
We review your bottom-of-funnel touchpoints - sales pages, calls, proposals - and align them with the journey so conversion feels natural, not forced.
4. RETENTION + LOYALTY PATH
The journey does not end at the sale. We map the post-purchase experience to increase retention, referrals, and lifetime client value.
How we work together
She leads the strategy, makes the priority calls, guides everyone involved, and remains your main point of contact throughout the engagement.
Your internal team, current partners, and approved specialists carry out the work with clear expectations, decisions, and quality standards.
Pipeline, conversion, sales-cycle movement, retention, revenue, and efficiency help us decide what needs attention next.
Embedded engagements begin with a six-month commitment. Media, software, production, and third-party specialist resources are planned separately unless they’re included in the scope.